Contact FixIT Solutions
Have a project in mind? Let's discuss how we can bring your ideas to life with our expert software development services. Our team is ready to help you transform your vision into reality.
Contact Information
Reach out to us through any of the following channels
Working Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Our Location
FixIT Solutions Headquarters
Visit us at our Nairobi headquarters for a face-to-face consultation
Frequently Asked Questions
Find answers to common questions about our services and processes
What is your typical response time?
We typically respond to all inquiries within 2-4 business hours during our working hours. For urgent matters, our emergency support line is available 24/7, and you'll get an immediate response.
Do you offer free consultations?
Yes! We offer complimentary 60-minute strategy sessions to discuss your project requirements and provide initial recommendations. During this session, we'll analyze your needs and provide you with a roadmap for your project.
What industries do you serve?
We serve clients across various industries including government, healthcare, finance, education, e-commerce, manufacturing, logistics, and entertainment. Our solutions are tailored to meet industry-specific requirements and compliance standards.
What is your development process?
We follow an agile methodology with 5 key phases: Discovery & Planning, Design & Prototyping, Development, Testing & Quality Assurance, and Deployment & Support. Each phase includes regular client feedback and collaboration.
How do you handle project confidentiality?
We sign Non-Disclosure Agreements (NDAs) before starting any project. Our team follows strict confidentiality protocols, and all data is encrypted and secured. We can also work with your existing security requirements and compliance standards.
What payment methods do you accept?
We accept M-Pesa payments, bank transfers, credit/debit cards, and PayPal. For large projects, we typically work with a phased payment structure: 30% deposit, 40% upon milestone completion, and 30% upon final delivery.
Need Immediate Assistance?
Our support team is available round the clock to help with urgent matters. Get in touch now for emergency support.